Puppy Health Guarantee
Choosing a puppy is an important decision, and understanding the health information and guarantee provided with a puppy is an important part of the purchasing process.
At Teacup Deluxe, prospective owners should carefully review the health guarantee and any related documentation before completing a purchase.
A health guarantee is only one part of responsible puppy ownership. New owners should also arrange appropriate veterinary care and follow professional veterinary recommendations after bringing their puppy home.
Understanding the Health Guarantee
The health guarantee provides information about the health-related terms that apply to your puppy purchase.
Because the specific terms, requirements, and coverage may vary, buyers should carefully review the applicable health guarantee before completing their purchase.
If you have questions about any part of the guarantee, ask for clarification before proceeding.
What Buyers Should Review
Before purchasing a puppy, take time to understand:
- What the health guarantee covers
- How long the applicable coverage lasts
- Any health-related requirements
- Buyer responsibilities
- Required veterinary examinations
- Documentation requirements
- Any exclusions or limitations
- The process for reporting a qualifying issue
- Any deadlines that apply
Understanding these details beforehand can help prevent confusion later.
Veterinary Care After Bringing Your Puppy Home
A health guarantee does not replace routine veterinary care.
After bringing a puppy home, new owners should establish a relationship with a qualified veterinarian and follow professional recommendations regarding examinations, vaccinations, parasite prevention, nutrition, and other routine care.
Your veterinarian can provide guidance based on your puppy’s individual needs, age, breed, and medical history.
Your Responsibilities as a Puppy Owner
Responsible puppy ownership begins before your puppy arrives.
Owners should be prepared to provide:
- Appropriate food and fresh water
- A safe and comfortable living environment
- Regular veterinary care
- Proper grooming
- Training and socialization
- Appropriate exercise and rest
- Safe supervision
- Ongoing attention to the puppy’s changing needs
A puppy’s health and wellbeing depend on consistent care throughout its life.
Before You Purchase
We recommend reviewing the health guarantee before completing your purchase rather than waiting until after your puppy arrives.
Make sure you understand the applicable requirements and have an opportunity to ask questions about anything that is unclear.
You should also review the puppy’s available information and consider whether you are prepared for the responsibilities of caring for a new puppy.
For information about the purchasing process, visit our Puppy Purchase & Delivery page.
Preparing for Your Puppy
Preparing your home before your puppy arrives can make the transition easier.
Have the basic supplies ready, including:
- Food and water bowls
- Appropriate puppy food
- Bedding
- A comfortable resting area
- Puppy-safe toys
- Collar or harness and leash
- Grooming supplies
- Cleaning supplies
- Puppy-proofed areas
You should also prepare a plan for feeding, bathroom breaks, training, socialization, rest, and veterinary care.
Our Poodle Puppy Checklist provides additional preparation ideas for new puppy owners.
Health Information and Documentation
Before completing a puppy purchase, prospective owners should review the health information and documentation made available for the puppy.
Keep copies of important documents and follow any instructions associated with your purchase and health guarantee.
If documentation is required for a claim or other health-related matter, make sure you understand what information must be provided and when.
If You Have a Health Concern
If your puppy develops signs of illness or you are concerned about your puppy’s health, contact a qualified veterinarian promptly.
Do not rely on a website or health guarantee as a substitute for professional veterinary advice.
If your concern may relate to the terms of your health guarantee, review the applicable documentation and contact Teacup Deluxe regarding the appropriate process.
Questions to Ask Before Purchasing
Before purchasing a puppy, consider asking:
- What health information is provided with the puppy?
- What does the health guarantee cover?
- What responsibilities does the buyer have?
- Is a veterinary examination required?
- What documentation should be retained?
- Are there specific deadlines or notification requirements?
- What should I do if I have a health concern after bringing the puppy home?
Getting clear answers before purchasing can help you make a more informed decision.
Frequently Asked Questions
What is a puppy health guarantee?
A puppy health guarantee is an agreement that describes specific health-related terms associated with a puppy purchase. The exact coverage, requirements, exclusions, and responsibilities depend on the applicable guarantee.
Does a health guarantee replace veterinary care?
No. A health guarantee does not replace routine veterinary care. New owners should establish veterinary care and follow recommendations from a qualified veterinarian.
Should I read the health guarantee before purchasing?
Yes. Prospective buyers should review the applicable health guarantee and understand its terms before completing a purchase.
What should I do if my puppy becomes sick?
Contact a qualified veterinarian promptly. If the issue may fall under the applicable health guarantee, review the guarantee and follow the required process for contacting Teacup Deluxe.
What information should I keep after purchasing a puppy?
Keep copies of your purchase information, health documentation, veterinary records, and the applicable health guarantee. These documents may be important for your puppy’s ongoing care and for understanding your responsibilities.
Explore Available Puppies
If you are ready to explore available puppies, visit the Teacup Deluxe Shop to view current listings.
You can also visit our Puppies for Sale page to learn more about available puppies.
Take time to review the information provided for the puppy you are interested in and make sure you understand the purchase, delivery, and health-related information before proceeding.
Contact Teacup Deluxe
If you have questions about the health guarantee, puppy information, purchasing process, or delivery arrangements, contact Teacup Deluxe before completing your purchase.
Our goal is to provide prospective puppy owners with clear information so they can make an informed decision and prepare for responsible puppy ownership.
HEALTH GUARANTEE
We provide one (1) year of health guarantee for following diseases:
Distemper, Corona, Parvovirus, Genetic problem and congenital organ dysfunction.
1. About distemper, Corona and Parvovirus
If puppy dies with above any of the listed diseases as above, we will replace with the same breed and same gender as you have previously paid. (we require medical certificate with certified vet bills and original unmodified photos of the puppy)
2. If genetic problem and congenital organ dysfunction were found, you have following choices:
1) You can send your puppy back to us and receive another of the same breed and same sex of puppy. (The cost of sending back the puppy is on your own)
2) If the puppy dies due to any of the above diseases, we will send a new replacement puppy. (same breed, same sex and same level of quality)
IMPORTANT: We will NOT compensate for any curable disorders or common disorders such as Luxating patella, hernias, open fontanel, parasites , blood sugar, skin issues and etc.
When any kind of veterinarian issues occur, you will have to send us copies of all of your medical certificate that explains that the cause of death was occurred by genetic issues and is of no fault of the owner.(For Distemper, Corona and Parvovirus ALSO need medical certificates)
For any enquiries, please feel free to contact us.